Terms of service
1. Acceptance of Terms
Welcome to Celestora. By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please discontinue use of our website immediately.
2. About Our Store
Celestora offers carefully selected lighting products, decorative home accessories, and related items designed to enhance everyday living. We reserve the right to modify, discontinue, or update products without prior notice.
3. Eligibility
By placing an order, you confirm that you are legally capable of entering into binding agreements under applicable laws.
4. Product Information
We make every effort to ensure that product descriptions, pricing, images, specifications, and availability are accurate.
However, slight differences in color, dimensions, packaging, or appearance may occur due to manufacturing updates or screen settings.
5. Pricing
All prices displayed on our website are listed in the applicable currency shown during checkout.
Prices may change without notice.
Taxes, customs duties, or import fees imposed by local authorities remain the responsibility of the customer unless otherwise stated.
6. Orders
We reserve the right to refuse, limit, or cancel any order if fraud, unauthorized activity, pricing errors, or inventory issues are suspected.
If payment has already been completed for a canceled order, a full refund will be issued.
7. Payments
We accept secure payment methods available during checkout.
Payment information is processed through trusted third-party payment providers. Celestora does not store your complete payment card information.
8. Shipping
We provide free worldwide shipping.
Estimated delivery times are approximately 7–14 business days, although delays caused by customs, weather, holidays, or carriers may occur.
Estimated delivery dates are not guaranteed.
9. Returns
Customers may request free returns within 30 days after delivery, subject to our Return & Refund Policy.
10. Intellectual Property
All content available on this website—including text, graphics, logos, icons, product images, layouts, and design elements—is the property of Celestora or its content providers and is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or commercial use is prohibited without prior written permission.
11. User Conduct
You agree not to:
- Violate any applicable laws.
- Submit false or misleading information.
- Attempt unauthorized access to our systems.
- Distribute malicious software.
- Interfere with website functionality.
12. Disclaimer
Our products are intended for general consumer use.
Except where required by law, all products and services are provided "as available" without warranties beyond those expressly stated.
13. Limitation of Liability
To the maximum extent permitted by law, Celestora shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.
Our maximum liability shall not exceed the purchase price of the affected order.
14. Privacy
Your personal information is handled according to our Privacy Policy and applicable privacy regulations.
15. Changes to These Terms
We may revise these Terms of Service at any time. Updated versions become effective immediately upon publication on this website.
16. Governing Law
These Terms shall be governed by the applicable laws of Canada, without regard to conflict of law principles.
17. Contact Information
Celestora.space
21128 122 Ave
Maple Ridge, BC V2X 8C1
Canada
Email: support@celestora.space
Phone: +1 (604) 463-1353